Maintenance and Support

Always up and running, always current, dbInfinity

The Digitus dbInfinity Maintenance Program ensures that your Digitus Access Control Solution is always up and running.

A low annual fee (available in one, three and five year options) delivers complete peace of mind for your investment in Digitus technology, from unlimited support, access tothe latest firmware and software feature/function upgrades, to 24 hour replacement of any failed unit.

dbInfinity is available for all Digitus Access Control Solutions within the first year of installation and the annual fee includes everything you need to keep your Digitus products in top performing shape.

BENEFITS OF THE db INFINITY MAINTENANCE PROGRAM 

  • 24-hour replacement of any failed unit
  • Unlimited telephone and remote connection support
  • Unlimited DAS-SQL software updates
  • Unlimited firmware updates

THE STRONGEST WARRANTY IN THE BUSINESS

The Digitus db Infinity Maintenance Program is the only service agreement on the market that guarantees compliance with all government and industry regulation around physical security. Under the extended protection provided by the db Infinity Maintenance program our “Compliance Limited Warranty” guarantees if you fail a physical security audit the full purchase price of the products will be reimbursed. READ MORE Limited Warranty

For more information on the db Infinity Maintenance Program please contact us at dbinfinity [at] digitus-biometrics [dot] com.