We strongly believe in the power of our technology to provide the highest level of data center physical security. That’s why we offer a strong warranty on all our products. After all… “Data Center Security is too important to be expensive.”

Digitus Biometrics offers a full replacement one-year warranty on all of its products. Our Limited Warranty gives you peace of mind that in the unlikely event of something going wrong, we have you covered.

For customers interested in enhanced coverage, Digitus Biometrics offers the dbInfinity program, which includes automatic software/firmware feature updates for the latest biometric technology, priority technical support, and replacement of any unit as needed.

Our engineers have created a simple and easy to service platform, eliminating the need for on-site service.  Most of our customers choose to self-install our technology.  In the rare instance of a product failure, service is simply a matter of swapping components in plug-and-play fashion.  Our dbInfinity Maintenance Program represents the best maintenance value in the industry and allows our customers to future-proof their investment.